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Privacy Policy

Protection of personal data according to the LOPDDD

Pilatus Brand, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website:, are included in the specific automated files of users of Pilatus Brand services.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and perform information, training, advice and other activities of Pilatus Brand.

These data will only be transferred to those entities that are necessary with the sole objective of complying with the previously stated purpose.

Pilatus Brand adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of the same.

The user may at any time exercise the rights of access, opposition, rectification and cancellation
recognized in the aforementioned Regulation (EU). The user can exercise these rights by emailing:

The user declares that all the data provided by him is true and correct, and undertakes to maintain it.
updated, communicating the changes to

Purpose of processing personal data:

For what purpose will we process your personal data?
At Pilatus Brand, we will process your personal data collected through the Website:, with the following purposes:

  1. In the case of contracting the goods and services offered through Pilatus Brand, to
    maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the
  2. Sending requested information through the forms provided in Pilatus Brand
    3. Send newsletters, as well as commercial communications of promotions and/or advertising of
    Pilatus Brand and the sector.

We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of these records must be completed, and it is impossible to achieve the stated purposes if this data is not provided.

How long is the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its
deletion and during the period for which legal responsibilities may arise for the services provided.

The processing of your data is carried out with the following legal bases that legitimize it:

  1. The request for information and/or the contracting of the services of Pilatus Brand, whose
    terms and conditions will be made available to you in any case, prior to a possible contract.
  2. Free, specific, informed and unequivocal consent, as we inform you by putting at your disposal
    provision of this privacy policy, which after reading it, if you agree, you can
    accept through a statement or clear affirmative action, such as checking a box at the

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of the services.

The data will not be communicated to any third party other than Pilatus Brand, except under legal obligation.

Data collected by users of the services

In cases where the user includes files with personal data on the hosting servers
shared, Pilatus Brand is not responsible for the user's non-compliance with the GDPR.

Data retention in compliance with the LSSI

Pilatus Brand informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains for a period maximum of 12 months the essential information to identify the origin of the hosted data and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public security, making it available to judges and/or courts or to the Ministry that requires it. .

The communication of data to the State Forces and Corps will be done in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights

Pilatus Brand is the owner of all copyright, intellectual and industrial property, “know how” and any other rights related to the contents of the website and the services offered therein, as well as the programs necessary to its implementation and related information.

Reproduction, publication and/or non-strictly private use of the contents, total or partial, of the website is not permitted without prior written consent.

Software Intellectual Property

The user must respect the third-party programs made available by Pilatus Brand, even if they are free and/or publicly available.

Pilatus Brand has the necessary exploitation and intellectual property rights for the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during their duration.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from Pilatus Brand, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Pilatus Brand, assuming civil liability and criminal offense arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on your part.

Intellectual property of the hosted content

Use contrary to intellectual property legislation of the services provided by
Pilatus Brand and, in particular:

  • Use that is contrary to Spanish laws or that infringes the rights of third parties.
    • The publication or transmission of any content that, in the opinion of Pilatus Brand, is
    violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
    • Cracks, program serial numbers or any other content that violates property rights
    intellectual property of third parties.
    • The collection and/or use of personal data of other users without their express consent or in contravention
    the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016,
    regarding the protection of natural persons with regard to the processing of personal data and the freedom
    circulation thereof.
    • The use of the domain's mail server and email addresses to send
    Spam mass mail.

The user has full responsibility for the content of their website, the information transmitted and stored, hypertext links, claims of third parties and legal actions in reference to intellectual property,

Rights of third parties and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the
operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will compensate Pilatus Brand for the expenses generated by the imputation of
Pilatus Brand in any cause for which responsibility is attributable to the user, including
legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted information

Pilatus Brand makes backup copies of the content hosted on its servers, without
However, it is not responsible for the loss or accidental deletion of data by users. Likewise
Likewise, it does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the replacement of contents
preserved in backup copies made by Pilatus Brand, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Pilatus Brand.

Commercial communications

In application of the LSSI. Pilatus Brand will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not been previously requested or expressly authorized by their recipients.

In the case of users with whom there is a prior contractual relationship, Pilatus Brand is authorized to send commercial communications regarding products or services of
Pilatus Brand that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no more commercial information be sent to him or her through the Customer Service channels.